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At Control4, all of the pieces are in place for a
successful future. This starts with a complete line of
innovative, affordable home automation products that are
transforming the industry. Every Control4 product—from
touch screen home controllers to wireless switches for
lighting control—are easy to install in new or existing
homes, easy to use, and surprisingly affordable.
These remarkable products—and the people who sell and
install them—are fully supported by a mature service,
support, and training network. As a result, Control4
dealers and installers have instant access to all the
resources, tools, and information they need to design
the ideal solution for any situation and budget, install
that solution effectively, and provide outstanding
ongoing service and support for their customers.
Smart, innovative products are a critical part of
Control4’s formula for success. But effective quality
control, training and support programs are equally
important. These programs ensure that every Control4
product meets the highest standards and every dealer and
installer is fully capable of turning great technology
into the best possible home automation solutions.

Superior quality At Control4, quality is a
company-wide obsession. It starts with a team of
experienced scientists and engineers who have years of
design and quality control experience at some of the
world’s most reputable electronics companies. These
qualified experts use meticulous ISO 9000-compatible
design and engineering processes and rigorous testing
procedures to eliminate weak links and develop products
that are uniquely durable and easy to use. As a result,
Control4 products always meet the highest standards of
quality from the day they ship.
After Control4 products enter the market, our support
technicians, dealers, and employees continue to
aggressively collect and report feedback and suggestions
to improve performance and add new features in response
to customer feedback. This minimizes returns, eliminates
frustration, and creates satisfied, lifetime
customers.

Responsive customer support
At Control4, we
are completely committed to providing our dealers and
installers with a complete range of world-class customer
support options. Technicians working at a
state-of-the-art customer support call center are always
available during business hours to address questions and
resolve problems.
Control4 also provides valuable online support
resources, including e-mail support, a searchable online
knowledgebase, and access to white papers, solution
briefs, product literature, and other resources.
Together, these support programs and resources ensure
that dealers and installers can solve problems quickly
and offer their customers a higher level of service.
Effective Training Control4’s training and
certification programs are designed to do much more than
simply pass on technical knowledge. This includes
providing Control4 dealers with all the information and
expertise they need sell Control4 products successfully,
develop their home automation businesses, and offer the
best possible home automation solutions.
Control4 South Africa offers training options in either Johannesburg or Cape Town — this consists of classroom
training and certification at our corporate training
facility which is conducted by our qualified regional trainers.
The first option provides intensive academic and
hands-on learning in a traditional classroom
environment. Attendees have the opportunity to learn
from experienced trainers with real-world home
automation experience and interact with Control4
products in realistic settings. Courses include system
design and technical courses that give dealers and
installers all the information they need to turn
Control4 products into successful home automation
solutions. After completing the appropriate coursework,
attendees receive their Master Integrator certification
from Control4. This proves that dealers and installers
have the skills and expertise to work successfully with
Control4 products.
Qualified Control4 regional trainers are also
available to visit dealers, teach them how to sell,
install, and support Control4 products. Our regional
trainers are even available to help plan and participate
in open houses and other sales events.
Control4 is ready to transform the home automation
business by opening the market to millions of new
customers. Our training and certification programs
provide dealers with everything they need to do
that.
To become a part of this exciting revolution in home
automation complete and fax back a dealer application
form to 086 511 6775. |